Welcome to Lumora.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You also agree that all information you provide is accurate, complete, and current.

2. Products

We strive to display our products as accurately as possible.

However, actual colors and product appearance may vary slightly depending on your device, screen settings, and lighting conditions.

Product descriptions, pricing, and availability may change without prior notice.

We reserve the right to discontinue any product at any time.

3. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Product availability
• Payment verification
• Pricing errors
• Suspected fraud
• Violation of these Terms

If we cancel an order after payment has been received, a full refund will be issued.

4. Pricing

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change without notice.

Taxes, customs duties, or import fees may apply depending on your location and are the responsibility of the customer unless otherwise stated.

5. Shipping

Estimated delivery times are provided for convenience only.

While we work with reliable shipping partners, delivery dates cannot be guaranteed.

Lumora is not responsible for delays caused by:

• Shipping carriers
• Customs clearance
• Weather conditions
• Natural disasters
• Government actions
• Other circumstances beyond our reasonable control

For more information, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

7. Intellectual Property

All content available on this website—including but not limited to:

• Logos
• Images
• Product photography
• Graphics
• Videos
• Text
• Designs
• Branding

is the exclusive property of Lumora or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Interfere with website functionality.
• Upload malicious software.
• Copy or scrape website content.
• Use automated tools to extract website data without permission.

Violation of these Terms may result in suspension or termination of access.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of those third parties.

Your interactions with those services are governed by their own terms and privacy policies.

10. Accuracy of Information

We make every reasonable effort to ensure that the information on our website is accurate.

However, occasional errors relating to pricing, product descriptions, promotions, availability, or technical information may occur.

We reserve the right to correct such errors at any time without prior notice.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Lumora shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

12. Disclaimer

Our products and services are provided "as available."

Except where required by applicable law, we make no guarantees that:

• the website will operate without interruption;
• the website will always be error-free;
• every product will meet every customer's personal expectations.

Nothing in this section limits any consumer rights that cannot legally be waived.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review that policy to understand how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service at any time.

The latest version will always be available on this page with the updated revision date.

Continued use of our website after changes become effective constitutes acceptance of those updated Terms.

15. Governing Law

These Terms shall be governed by the laws applicable to the jurisdiction in which Lumora operates, without limiting any mandatory consumer rights that apply under the laws of your place of residence.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Lumora

Email: lumora638@gmail.com

Address: 2040 Transit Guideway, Chula Vista CA 91915, United States

Phone: 509-338-8325

We aim to respond to all inquiries within 1–3 business days.